Emily O'Connor
Principal Test Engineer
Ministry of Testing
Biography
Emily is an experienced and inquisitive tester with knowledge gained from working across the full product life cycle. As a consultant, her skillset includes the ability to quickly learn and adapt to various languages and frameworks, driven by her passion for reading, learning, and understanding the intricacies of each project. She is deeply passionate about delivering quality and confidently advocates for it in stakeholder and leadership interactions. Known for challenging the status quo, she is unafraid to take unconventional approaches to achieve cross-team collaboration, technical excellence and drive improvements in how software is built across diverse industries. Active in the Leeds tech community, she often attends meetups and enjoys connecting there, in-person, or online through platforms like the Ministry of Testing Slack.
Presentation
Raising Quality Bugs Prepares You For Becomming a Quality Leader
Think about a bug card - it's got a title, an actor, a reason, a situation, the steps to reproduce. Now think about being a manager with some feedback to deliver, you need to consider all the same things; the title, the actor, a reason, situation and steps to reproduce. For each aspect of a bug, there are tips you can apply to make sure development teams are receptive to them, the same applies to feedback. Quality leaders must summarize feedback in a way to ensure the recipient understands the take-away, ensure it's delivered to the right person or people, maybe book in a meeting or engineer a way for the conversation to come up and outline the change of behavior you'd like to see. This talk is suitable for all, as I share my best practices for raising bugs and ensure every member of the team is able to provide feedback